Returns and Refunds Policy

At Renew Health, we want to ensure our customers are satisfied with every purchase made on our website. Below are the terms and conditions of our return policy:

Returns and Refunds:

• All products can be returned within 30 days of the delivery date to receive a full refund of the purchase price, minus shipping costs.
• Products must be in their original condition, unused, and in their original packaging.
• To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number.
• Once we receive the returned product and verify its condition, we will process the refund to the original payment method within 7 business days.

Exchanges:

• If you need to exchange an item for another, please contact us for assistance. The customer will be responsible for the shipping costs associated with the exchange.

Damaged or Defective Products:

• If the product received is damaged or defective, please contact us immediately so we can resolve the issue as soon as possible.

Order Cancellation:

• If you need to cancel an order before it has been shipped, please contact us as soon as possible. If the order has already been shipped, we cannot guarantee cancellation, but we will do our best to assist you.

Return Shipping Policy:

• Return shipping costs are the responsibility of the customer, unless the product received is damaged or defective.

Customer Rights:

• Our return policy does not affect your legal rights as a consumer.

We hope this return policy provides all the necessary information to ensure a satisfactory shopping experience. If you have any additional questions about our return policy, please do not hesitate to contact us.